We know you want your STPL, well, ASAP. Who could blame you? We send everything via Royal Mail tracked (for free) so you receive your order within 1-2 business days after we ship it.
– be notified when we’ve officially mailed your order (and when it arrives at the Royal Mail sorting centre)
– get another notification when it arrives at its destination. Although you’ll probably be waiting by the door for it.
Not to worry, all taxes and duties are included in the final price (UK only) and your package is insured against damage, theft and loss.
International Shipping costs and taxes are not included and may vary dependent on your location.
RETURNS & REFUNDS
Want a refund? We’ve got you (but on a few conditions). It’s yours for life if you’ve worn it or removed the hangtag, but if you haven’t, then we can provide a refund. As long as you return your t-shirt undamaged, unworn, and within 14 days of receiving it.
If you’re not in love with your STPL, we’ll cover the costs and make it as easy as possible for you to send it back to us via Royal Mail tracked (International returns are not included and may vary dependent on your location).
All you have to do is download the returns label from the Royal Mail portal here, put the t-shirt back in its gold foil bag, then into its box, affix the label, and pop it in the mail.
If you are unable to print, the Post Office should be able to print for you if you show them the label.
To return your product, you should mail it to:
STPL Limited, 21 West Hampstead Mews, London, NW6 3BB, United Kingdom
Once it arrives (we’ll notify you), we’ll process your refund (and notify you again) and that’s that.
P.S. returns are free. Told you we make it easy.